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·亞太客服協(xié)會 |
| 獲獎單位簡介 |
| 方正科技客戶聯(lián)絡(luò)中心 方正科技集團(tuán)股份有限公司（簡稱“方正科技”），是北大方正集團(tuán)旗下的內(nèi)地上市企業(yè)，也是國內(nèi)最有影響力的高科技上市企業(yè)之一。 Founder Technology Group Corporation (hereinafter referred to as “Founder Technology”), an subsidiary of Founder Group listed on the mainland stock market, is one of the most influential public hi-tech enterprises in China. 1998年5月11日，以北大方正為代表的北京大學(xué)所屬企業(yè)公告通過二級市場購買股票，入主延中實(shí)業(yè)董事會，成功實(shí)現(xiàn)了由“延中實(shí)業(yè)”向“方正科技”的轉(zhuǎn)變。方正科技以誠信經(jīng)營和優(yōu)良業(yè)績贏得了廣大投資者的信賴和支持，于2002年入選“上證180指數(shù)”，并在2004年成為“上證50指數(shù)”樣本股之一。 On May 11, 1998, the affiliate enterprises of Peking University represented by Founder Group announced the purchase of stocks on the secondary market and successfully entered into BOD of Yanzhong Industries and implemented the transition from “Yanzhong Industries” to “Founder Technology”. Founder Technology gained the trust and support of the vast investors thanks to its high credibility and excellent performances and was selected as “SSE 180 Index” in 2002 and one of the sample stocks of “SSE 50 Index”. 在北京大學(xué)和北大方正集團(tuán)的支持下，方正科技秉承“以客戶為中心”的企業(yè)理念，以高科技、高質(zhì)量定位為根本，以創(chuàng)新發(fā)展為原則，積極實(shí)施管理創(chuàng)新，整合優(yōu)勢元素，開展產(chǎn)業(yè)聯(lián)盟，積極開展國際合作，適時(shí)涉及新興領(lǐng)域，致力于成為國內(nèi)綜合實(shí)力第一的IT廠商。 Relying on the strong support from Peking University and Founder Group and by adhering to the “customer-oriented” corporate philosophy, the root orientation of hi-tech and hi-quality, and the basic principle of innovation and development, Founder Technology has been proactively implementing innovative management practices and integration of advantages, and aggressively developing industrial alliances and international cooperation in order to step into the new fields at the right time. Founder Technology is dedicated to becoming a leading IT enterprise in China with the strongest overall strength. 方正科技堅(jiān)持“誠信、創(chuàng)新、客戶導(dǎo)向、全局觀念、主動高效、追求目標(biāo)和賞罰分明”的核心價(jià)值觀， 以客戶為中心，通過持續(xù)創(chuàng)新、卓越運(yùn)作和精細(xì)管理，在每個工作環(huán)節(jié)中都鍛造出卓越的執(zhí)行力，不斷為客戶提供先進(jìn)的技術(shù)、一流的產(chǎn)品、完善的應(yīng)用、周到的服務(wù)，追求客戶、員工、合作伙伴和公司的共同發(fā)展。 Adhering to the core values of “honesty and credibility, innovation, customer-oriented, overall management concept, proactive and high-efficiency, goal-oriented and impartial rewards and penalties”, Founder Technology provides her customers with quality products via sustainable innovation, excellent operation and lean and intensive management, pursuing the common growth of customers, employees, partners and the Company. 縱觀中國IT產(chǎn)業(yè)，深刻的變化正在發(fā)生。3G應(yīng)用、三網(wǎng)融合、4C融合，我們正在邁向一個全新的以云計(jì)算為特征的“融合”時(shí)代。在不久的將來，人們將更習(xí)慣于在融合的網(wǎng)絡(luò)平臺上獲得內(nèi)容及應(yīng)用服務(wù)。終端產(chǎn)品的形態(tài)將更為多樣化、個性化，硬件與軟件、數(shù)據(jù)、內(nèi)容的結(jié)合將更為緊密。IT企業(yè)必須向服務(wù)轉(zhuǎn)型，以滿足企業(yè)和個人用戶的需求。 Looking at the IT industry in China, we can see the significant changes taking place in terms of 3G applications, convergence of three networks and convergence of 4C. We are now moving into a totally new “convergence” era featuring cloud computing. In the near future, people will get more accustomed to acquiring contents and application services at the converged internet platform. The form of terminal products will be more diversified, personalized while the hardware will be even more closely connected with software, data and content. The IT companies must transform towards services in a bid to meet the requirements of corporate and individual users. 因時(shí)而變，因勢而變。方正科技以客戶親和型IT企業(yè)為發(fā)展方向，在終端硬件產(chǎn)品的基礎(chǔ)上為客戶提供更多的增值服務(wù)，幫助用戶提升IT應(yīng)用水平，是方正集團(tuán)IT產(chǎn)業(yè)向“大IT”、“大服務(wù)”格局邁進(jìn)的重要支撐。 Changing with time and changing with tide. Founder Technology is directing its business development towards a philosophy of “kind-care of customers”, aiming to provide customers with more and more value-added services on the basis of hardware products, assisting users to improve their IT application levels, which is an important footprint in the Founder Group’s advancement towards the ultimate goal of “grand IT” and “grand service”. |